Terms of Service

Ownership and Management

RentHistory.org (the "Service", "Website" , "Platform") is owned and operated by RIOT MOTION LLC (the "Company").

Acceptance of Terms

By accessing or using RentHistory.org, you agree to comply with and be bound by these Terms of Service (the "Terms"). If you do not agree to these Terms, you must immediately cease all use of the Platform.

Informational Purposes Only

The Platform provides information for informational purposes only. No content provided on the Platform constitutes legal, financial, or professional advice. You expressly agree to consult with a licensed professional to address your specific needs prior to taking any actions based on the information provided on the Platform.

Liability Disclaimer

The Company, its officers, directors, employees, affiliates, agents, contractors, licensors, and suppliers (collectively, "Affiliated Parties") expressly disclaim all liability for any damages, losses, or harm arising from your use of the Platform, reliance on its content, or any actions taken as a result of such reliance. Use of the Platform is entirely at your own risk.

Prohibited Use

The Platform is strictly prohibited from use by landlords, property managers, leasing agents, or any other individuals or entities involved in the leasing, management, or operation of rental properties, as well as anyone affiliated with such parties. This prohibition is intended to ensure the Platform is used solely for its intended purposes and to protect tenant rights. Unauthorized use may result in legal action.

User Responsibilities

By using the Platform, you agree not to:

• Use the Platform to harass, abuse, threaten, or harm any individual or entity.
• Access, or attempt to access, data or content not intended for your use.
• Engage in any form of unauthorized data collection, scraping, or mining.
• Engage in any activity that violates applicable laws, regulations, or these Terms.

Account Responsibilities

If you create an account on the Platform, you are solely responsible for maintaining the confidentiality of your account credentials. You agree to notify the Company immediately of any unauthorized use of your account. The Company is not liable for any loss or damage arising from your failure to maintain account security.

Services Provided

The Platform offers rent history analysis based on publicly available records and user-submitted data. The Company does not guarantee the accuracy, completeness, or reliability of the data or analysis provided. The Company assumes no responsibility for errors, omissions, or inaccuracies in the content.

Termination

The Company reserves the right to suspend or terminate your access to the Platform at its sole discretion, without notice, for any violation of these Terms or any applicable laws. Termination does not waive or affect any rights or remedies available to the Company under these Terms or applicable law.

Limitation of Liability

To the fullest extent permitted by law, the Company and its Affiliated Parties shall not be liable for any direct, indirect, incidental, consequential, or punitive damages, including but not limited to loss of profits, data, or goodwill, arising from your use of the Platform or inability to use the Platform, even if the Company has been advised of the possibility of such damages.

Indemnification

You agree to indemnify, defend, and hold harmless the Company and its Affiliated Parties from and against any claims, liabilities, damages, losses, costs, or expenses, including reasonable attorneys' fees, arising from or related to your use of the Platform or violation of these Terms.

Landlord Account Terms

The following provisions apply specifically to users who create a landlord account (“Landlord Users”) on RentHistory.org, and are in addition to the general Terms of Service:

1. Eligibility — You affirm that you are the legal owner, managing member, or authorized representative of the entity or properties associated with the landlord report you claim.
2. Subscription & Billing — Landlord accounts operate on a recurring subscription basis (monthly or annual). Fees are charged automatically until you cancel.
3. Refund Policy — All payments are final and non-refundable. No credits or partial refunds will be issued for unused time, early cancellation, or perceived lack of benefit, except where required by applicable law.
4. Accuracy of Information — You agree to provide and maintain accurate, current, and complete information in your profile. Misrepresentation may result in suspension or termination without refund.
5. Content & Responses — Landlord responses posted to reports must be truthful, non-defamatory, and comply with applicable laws. RentHistory.org reserves the right to edit, reject, or remove content that violates these standards or our community guidelines.
6. De-Indexing Requests — When you enable the “Remove from Search Engines” option, you acknowledge and accept the limitations outlined in the Search-Engine De-Indexing Disclaimer.
7. Account Security — You are responsible for maintaining the confidentiality of your credentials and for all activity under your account. Notify us immediately of any unauthorized use.
8. Termination — We may suspend or terminate your landlord account for violation of these terms, non-payment, or unlawful activity. Upon termination, de-indexing directives may be removed at our discretion.

By activating a landlord subscription, you acknowledge that you have read, understood, and agree to be bound by these Landlord Account Terms in addition to the general Terms of Service, Privacy Policy, and Disclaimer.

Payments & Contributions

Third-Party Payment Processor:
RentHistory.org accepts voluntary contributions through Stripe, a third-party payment processor. By making a contribution, you agree to Stripe’s Terms of Service and Privacy Policy. RentHistory.org does not process or store payment details.

Non-Tax Deductibility:
RentHistory.org is not a 501(c)(3) organization, and contributions made through Stripe are not tax-deductible.

No Goods or Services in Exchange:
Contributions are purely voluntary and do not entitle the contributor to any goods, services, or preferential treatment.

No Refunds:
All contributions are final and non-refundable. If you experience an issue with a transaction, please contact Stripe directly.

By making a contribution, you acknowledge that you have read and agree to these terms.

Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of New York, without regard to its conflict of law provisions. Any disputes arising under or related to these Terms shall be resolved exclusively in the state or federal courts located in New York County, New York. You consent to the jurisdiction of such courts and waive any objections to venue or jurisdiction therein.

Retention and Use of Uploaded Rent History Documents

By uploading or submitting rent history documents to RentHistory.org—whether in the form of plaintext, image files, PDF documents, or any other format—the user acknowledges and agrees that these documents are not subject to deletion requests and will be retained indefinitely.

Furthermore, the user grants the Company and its affiliates an unrestricted, irrevocable, and perpetual right to use, share, distribute, and publicly disclose this data at the Company’s discretion. This includes, but is not limited to:

• Making the information publicly accessible.
• Utilizing the data to develop new tools, features, or research related to RentHistory.org.
• Sharing the data with lawyers, tenant advocacy groups, journalists, researchers, policymakers, and other interested parties.
• Submitting the data as evidence in legal proceedings against the State of New York, its agencies, landlords, property managers, or any other relevant parties.

By providing this data, the user waives any claims to its confidentiality and agrees that the Company and its affiliates may use the information in any manner that aligns with its mission to promote transparency, accountability, and tenant rights.

Severability

If any provision of these Terms is found to be unlawful, void, or unenforceable for any reason, the remaining provisions shall remain valid and enforceable to the maximum extent permitted by law.

Last Updated: May 16, 2025

Contact Us

If you have any questions about these Terms, please contact us at support@renthistory.org.

If you need to regain access to your account, would like to delete your data from our server, or need any assistance regarding the contents of your account, you must contact us from the email address you provided during your registration. If you no longer have access to the provided email address, you can verify your identity over the phone from the telephone number you provided us during your registration. If you do not have access to either, or if you lost access to your email address & chose not to provide us with a telephone number during your registration, then for security reasons we cannot help you.