Privacy Policy

Introduction

RentHistory.org is owned and operated by RIOT MOTION LLC ("Company", "we", "us", or "our"). We are committed to protecting your privacy and ensuring transparency in how your personal information is collected, used, and safeguarded when you use our platform.

Information We Collect

We collect the following types of information:

• Account Information: When you register, we collect your name, email address, telephone number and residential address. Passwords are securely hashed and unreadable to us. You can request the deletion of your account and associated information by emailing [email protected] from the email address associated with your account.
• Activity Data:
  • We do not use invasive tracking techniques such as browser fingerprinting or cross-site tracking. We use Google Analytics to analyze traffic in an anonymized and aggregated manner.
  • We do not monitor when you request your rent history documents from HCR.
  • We do programmatically process the rent history data you provide to deliver the requested analysis.
  • When you submit rent history data, the Company and its affiliates do get granted an unrestricted, irrevocable, and perpetual right to use, share, distribute, and publicly disclose this data at the Company’s discretion. By using this website, and submitting rent history data—in any format—you agree to grant the Company unrestricted, irrevocable, and perpetual right to use, share, distribute, and publicly disclose this data at the Company’s discretion. By providing this data, the user waives any claims to its confidentiality and agrees that RentHistory.org may use the information in any manner that aligns with its mission to promote transparency, accountability, and tenant rights.
  • By uploading or submitting rent history documents to RentHistory.org—whether in the form of plaintext, image files, PDF documents, or any other format—the user acknowledges and agrees that these documents are not subject to deletion requests and will be retained indefinitely.
• Device Information: To protect against bots and malicious attacks, we use Cloudflare. This service temporarily collects IP addresses and device information for security purposes only, retained for a maximum of 7 days unless malicious activity is detected, in which case it may be retained longer for investigative purposes.
• Cookies:
  • We use cookies to maintain your session while logged in. These cookies contain a randomly generated session ID and do not store sensitive personal information.
  • Cookies are essential for user authentication and ensuring a secure experience on our platform.
  • Disabling cookies in your browser settings may prevent you from logging in and using our services.
• Promotional QR Codes: We utilize promotional QR codes throughout our website and marketing materials to enhance your experience and provide tailored content. These QR codes are tracked for analytical purposes, allowing us to understand user engagement and improve our services. The data collected through QR code interactions helps us assess the effectiveness of our promotions and make informed decisions to better serve our users.
• Form Submissions: Any form submitted on our website is tied to your IP address and browser agent details. This information is retained to ensure security and functionality, and is purged upon your request. To request the deletion of this data, please contact us at [email protected].

How We Use Your Information

Your information is used for the following purposes:

• To provide rent history analysis and related services.
• To communicate with you regarding your account or our services.
• To maintain the security and functionality of our platform.
• To analyze promotional QR code interactions for improving our marketing strategies.
• To monitor and prevent fraudulent activities, bots, and scraping to protect our users and maintain the integrity of our services.
• To further develop tenant rights tools, advocate for transparency from our government, take action against bad actors in housing & strengthen affordable housing efforts in New York City. See the section of our Terms of Service that goes over retention of rent history documents.

Use of Google Analytics

We use Google Analytics to understand how users interact with our website and improve our services. Google Analytics collects data such as your IP address, browser type, device information, and pages visited. This data is aggregated and anonymized, and we do not use it to personally identify users.

You can opt out of Google Analytics tracking by using the Google Analytics opt-out browser add-on. For more information on how Google collects and processes data, please visit Google's Privacy & Terms.

Sharing of Information

We do not sell, rent, or share your personal information with third parties, except as necessary to comply with legal obligations, protect our rights, protect the rights of tenants in New York City, or advocate for transparency from our government.

Data Security

We implement technical and organizational measures to safeguard your information from unauthorized access, alteration, or disclosure. While no system can guarantee absolute security, we are committed to maintaining a high level of data protection.

Your Rights

You have the right to access, correct, or delete your personal information. To exercise these rights, please contact us at [email protected]. Any rent history documents uploaded by the user are exempt from this section as per the section regarding retention of rent history documents in our Terms of Service.

Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Updates will be effective immediately upon posting. Please review this page periodically to stay informed.

Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at [email protected].

If you need to regain access to your account, would like to delete your data from our server, or need any assistance regarding the contents of your account, you must contact us from the email address you provided during your registration. If you no longer have access to the provided email address, you can verify your identity over the phone from the telephone number you provided us during your registration. If you do not have access to either, or if you lost access to your email address & chose not to provide us with a telephone number during your registration, then for security reasons we cannot help you.

Updated: February 2, 2025